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Managed Security Services

Managing Cyber Security in the Hybrid Workplace

As some parts of the world continue to struggle with the COVID-19 epidemic, others are starting to come to terms with a new way of working. There is much talk about some of these changes becoming permanent, including when it comes...

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The importance of the customer portal for MSSPs

In conversations with MSSPs and expert analysts at firms like Forrester one key requirement for MSSPs is the need to provide access to a customer portal that contains key information about the security services that are being provided; traditionally...

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Multi-tenancy for MSSPs Part 1 – Onboarding customers

Managed security services is a fast growing industry and nearly every MSSP we talk to is looking to drive growth through the acquisition of new customers. However, making this growth profitable and scalable relies heavily on the capabilities their technology...

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MSSPs have outsource opportunities post-lockdown

As the coronavirus pandemic restrictions lift, businesses are re-evaluating their security operating models. For MSSPs, many of the past barriers to the adoption of their services have ebbed away, auguring in a new era of security outsourcing.

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Managed Security Services and PCI DSS compliance

Any organisation, no matter the size, that is required to comply with the Payment Card Industry Data Security Standard (PCI DSS) needs to implement a comprehensive ICT security capability to ensure they pass their annual review. The PCI standard contains...

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4 Cyber security operations lessons from MSSPs

There has been a massive up-swing in the formation, growth and adoption of managed security service providers (MSSP) in recent years.  This has been driven by a number of trends such as the ever-growing cyber threat, the increase in the complexity and...

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MSSP Services: Critical System Availability

One of the interesting by-products of using a SIEM to monitor for security threats is that MSSPs can also offer availability monitoring of critical systems as part of the services bundle. Security is about protecting confidentiality, integrity and availability,...

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